Merchant Match Pro, LLC (“Merchant Match Pro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or request payment-processing assistance.
1. Information We Collect
We may collect information you voluntarily provide, including your name, business email, phone number, business name, website, industry, estimated monthly processing volume, and information you choose to share during follow-up communications.
Our hosting and service providers may automatically collect limited technical information such as your IP address, browser type, device information, referring page, pages visited, and approximate usage data.
2. How We Use Information
We use information to:
- Review and respond to your inquiry;
- Identify a potentially appropriate payment-processing provider or solution;
- Contact you about your request and provide related support;
- Operate, secure, analyze, and improve our website and services;
- Prevent fraud, spam, misuse, or other harmful activity; and
- Comply with legal obligations and enforce our agreements.
3. How We Share Information
When you request assistance, we may share relevant information with one or more payment-processing providers, acquiring banks, independent sales organizations, underwriters, or other parties involved in evaluating or fulfilling your request. Those parties use information under their own privacy practices and requirements.
We also use service providers that help operate the website and deliver inquiries, including Web3Forms and our website-hosting providers. We may disclose information when required by law, to protect rights and safety, or in connection with a merger, financing, sale, or transfer of all or part of our business.
We do not sell personal information for money. Merchant Match Pro may receive referral compensation from a processing provider when a referred business establishes a processing relationship.
4. Data Retention and Security
We retain information for as long as reasonably necessary to respond to inquiries, maintain business records, resolve disputes, meet legal obligations, and protect our interests. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.
5. Your Choices and Privacy Rights
You may ask us to access, correct, or delete information you submitted, or ask us to stop contacting you, by emailing support@merchantmatchpro.com. Depending on where you live and applicable law, you may have additional rights. We may need to verify your identity before completing a request.
6. Third-Party Websites and Providers
Our website may link to or connect you with third-party websites and services. We do not control their privacy, security, underwriting, or business practices. Review their policies before providing additional information directly to them.
7. Children’s Privacy
Our services are intended for business representatives who are at least 18 years old. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. The “Last updated” date shows when the latest version took effect.
9. Contact Us
For privacy questions or requests, contact Merchant Match Pro, LLC at support@merchantmatchpro.com.